I chose Fleep because it is Canadian. I did a lot of research, and I have to say this bed is outstanding. I thought I liked a hard bed, but it turns out I like the soft side. This is what makes Fleep so great—it’s really easy to change the type of bed just by flipping it over! Fleep’s customer service is outstanding. I left a voicemail and they called me back the next business day. I would highly recommend Fleep and this great quality product to anyone.
We are very pleased with our Fleep mattress. After realizing latex is not for us (motion transfer issues and bounce), we tried a Casper mattress. The Casper felt good in the store, but there is no substitute for sleeping in a bed overnight for a few nights. The Casper turned out to be too soft for our tastes. We might have lived with it if it were not also noticeably smaller than a standard queen size. That meant there were 1-2 inch gaps between the edge of the mattress and the sides of our platform bed. With edges that were already soft, it meant the mattress felt like a full size instead of a queen.
I had some ordering issues with Fleep’s website, but they were quickly and correctly handled through their support services, which gets good marks, too.
The Fleep “fixed” all the problems for us. We tried both sides. The soft was similar to the Casper, but the firm felt just right for us. And the mattress is a true queen size, which fits our bed (and our lives!) much better.
I’ve waited a full month to give an honest review of the bed. As you can see by the rating I think quite highly of it.
I sleep on the firm side, and it’s got just the right amount of give vs. support to make me comfortable both when I lie down, AND when I wake up (an important differentiator in my opinion).
I actually tried a few others before landing on Fleep and taking a chance (thinking with two sides I’d have twice the chance of being comfortable) and took to the firm side immediately.
I had previously tried:
Endy (WAYYY too soft – felt like I was in quicksand and woke up in agony)
Polysleep – Firm, but the ‘comfort layer’ wasn’t dense enough, and the support layer was TOO stiff, so I’d immediately sink down the 2″ of comfort layer and come to rest on a very stiff support layer.
Silk n’ Snow: The best of these three, the mattress oozed quality in its material, and if not for some slight discomfort in the morning (lying down in it was heavenly) I would have kept it (it was more of a medium feel, but I learned through this process that my back requires a firm mattress)
Finally I settled on the Fleep. Unlike the Endy it was firm, and unlike the Polysleep it was firm without feeling *stiff* – the comfort and support layers work together here in harmony and really complement eachother (and thus my sleep).
Your mileage may vary, and as I said It was a TOUGH call to let go of the Silk and Snow (again I loved it, and the quality of workmanship was in my opinion the best of the bunch – but my back sucks), but for me the Fleep is just right!
We got our new mattress very quickly, read the instructions, we let it air 24 hours, we had detected no order anyways. Then we tried the firmer side first for about 10 days, and then decided to flip it and try softer side. In our case we prefer the soft side. We both are getting better sleep and we don’t feel each our moving around on the bed at night, it’s GREAT!!
In our case we used the box spring bottom for the mattress, but we bought a 4×8 piece of plywood, 5/8″ ,good on one side. Had the hardware make 2 cuts of the board to make it fit the top of the box spring exactly, and then we put the Fleep mattress on it and this works perfectly and gives the mattress the solid base that is required. Also safed us a few bucks so we did not have to buy a new base.
We are glad we could find a well made Canadian product, after looking at the American ones that are advertised everywhere. The only complaint/ recommendation we suggest that Fleep advertise much more than you do now as we only came by the Fleep name and ad by accident. The USA mattress ad’s are everywhere.
You have a great product, put the ads out there Fleep.
We ordered a Fleep after my husband complained of waking up in pain daily and realized our mattress was almost 15 years old. He works in construction and suffers from periodic back pain. Although he has taken other measures as well, we are sure that switching our old coil mattress to a Fleep has contributed to his relief. It took about 2 weeks to get used to the feeling of sleeping on a foam surface but now we both love it! We chose the firm side but may try flipping seasonally. The option is a great feature. We love that when one person moves the other doesn’t bounce around. The pillows are amazing! I was constantly scrunching and flipping my pillow all night long and woke many mornings with a sore neck. This pillow is perfect after you get over the initial flat feeling. The only item we didn’t like was the mattress cover – I have yet to find a “waterproof” cover that doesn’t sound and feel like a baby’s crib pee sheet! We are in process of returning it and have opted for a nice quiet cotton one. As with most new furnishings, there is an odour so we recommend letting it air out for a few days before making the bed – smell is completely gone now. Ordering/delivery was fast and so easy to carry up/set up. Sleep issues are likely due to a combo of factors but choosing a quality innovative mattress is no doubt a must towards a healthy good nights sleep. Canadian made, with fewer harmful materials also contributes to this companies 5 star rating for us.
Nothing less than perfection for my shopping experience of MY Fleep! Caring and compassionate service, as much online as on the telephone, fast delivery and the mattress is ssoooo comfortable!
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